Shipping policy

Shipping Coverage

We provide worldwide shipping with no minimum order requirement on all purchases.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Once your order has been dispatched, you will receive an email notification containing a tracking number and tracking link.

Delivery Time

Estimated delivery time ranges from 7–15 business days, depending on your shipping destination and local customs procedures.

Shipping Cost

We currently offer free global shipping on all orders—no minimum purchase required.

Shipping Warehouse

📍Xinrui Medical Science and Innovation Center
Huicheng District, Huizhou City, Guangdong, China
Postal Code: 516000

📍5335 Bucknell Drive SW, Atlanta, GA 30336

📍1500 S Milliken ave, unit H, Ontario, CA 91761

Additional Information

Delivery time may vary due to customs inspections, international transit delays, holidays, or other unforeseen circumstances.

Please make sure your shipping address is complete and accurate when placing an order. Filazoo is not responsible for delivery issues resulting from incorrect address details.

If your package has not arrived within the expected timeframe, feel free to contact our support team—we’re happy to help.

Email: terrianne@filazoo.com