Thanks Carrington, we really appreciate you taking the time to write this.

Good news on the deals question — what you're asking for already exists, and it's simpler than you'd expect. Add any 10 rolls to your cart and 20% comes off automatically at checkout. No code to hunt down, no minimum spend to hit, no waiting for a sale weekend. The cart just recalculates once you reach 10.

The part most people don't realise: it's fully mix and match. The 10 rolls don't have to be the same color, the same finish, or even the same material. Ten different PLA colors, or five PLA and five PETG, or a mix of Silk, Matte and TPU — it all counts toward the same 10. You're only ever choosing what you actually want to print with, not padding an order with spools you don't need to unlock a price. Everything in the store counts toward it.

You can build your order here: https://filazoo.com/pages/pla-bulk-sale

On the English color names — that's a fair point and it's now with the team. 'Candy' and 'Autumn' are exactly the kind of names that should be readable on the spool itself, not just on the box you've already thrown away. It's the sort of thing that's obvious to whoever's standing at the printer and easy to miss internally, so thank you for saying it.

Thanks again for printing with us — enjoy the next batch.

Hi there! We're so glad to hear you received your order quickly. Thank you for your kind words!